{"_id":"58fdf9ae7c44f2270032e994","user":"58cadf93d223510f005d27db","__v":1,"category":{"_id":"59082a11beedcf0f00235d87","project":"558d9c32beb7c719007f6319","version":"558d9c33beb7c719007f631c","__v":0,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2017-05-02T06:41:21.140Z","from_sync":false,"order":4,"slug":"reporting-apis","title":"Reporting APIs"},"parentDoc":null,"version":{"_id":"558d9c33beb7c719007f631c","project":"558d9c32beb7c719007f6319","__v":19,"createdAt":"2015-06-26T18:38:43.154Z","releaseDate":"2015-06-26T18:38:43.153Z","categories":["558d9c33beb7c719007f631d","558db0bc7afc102f008ed863","558db0d07afc102f008ed864","558db3c84cd25f0d00b7ecb2","558dbace7afc102f008ed894","558dbd104cd25f0d00b7ecca","558dbd4c4cd25f0d00b7eccb","559d3e858639bd21008e90a6","55bb8ca5a8400c2d00873e70","58fdfb438fbd2819000db9eb","590829c7ade4172d006a87b8","59082a11beedcf0f00235d87","5908bd2cba2afd23007d6d12","5908d1f64f544425002b6aae","591e5e9e2c1b1f0f000fa4e5","5a283434aba91f002834ea86","5a69fe5cde745d002c936c66","5a81e6ef761cf300127317f8","5a81e7d63b1e120012bed5a1"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"project":"558d9c32beb7c719007f6319","githubsync":"","updates":["5c08284d6abf590301570bcb"],"next":{"pages":[],"description":""},"createdAt":"2017-04-24T13:12:14.290Z","link_external":false,"link_url":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":0,"body":"DialogTech offers a variety of APIs used to retrieve reporting data collected on the DialogTech platform. Each of the different report APIs correlates to a different application within the DialogTech account.\n\n[block:parameters]\n{\n \"data\": {\n \"h-0\": \"API Endpoint\",\n \"h-1\": \"Application(s) Used\",\n \"h-2\": \"Description\",\n \"0-0\": \"**[Broadcast Report](doc:broadcast-report)**\",\n \"0-1\": \"* Basic Audio Broadcast\\n* Smart Broadcast\",\n \"0-2\": \"Used to retrieve data relating to Voice Broadcasts\",\n \"1-0\": \"**[Click-to-Report](doc:click-to-report)**\",\n \"1-1\": \"* Click-to-Call\\n* Click-to-FindMe\\n* Click-to-FindMe List\\n* Click-to-Virtual Receptionist\\n* Click-to-Voicemail\\n* Click-to-IVR\\n* Click-to-Agent\",\n \"1-2\": \"Used to retrieve data relating to Click-to activity\",\n \"h-3\": \"Documentation\",\n \"0-3\": \"[Link](doc:broadcast-report)\",\n \"1-3\": \"[Link](doc:click-to-report)\",\n \"2-0\": \"**[IVR Report](doc:ivr-report)**\",\n \"2-1\": \"* IVR\\n* SurVo (Legacy)\",\n \"2-2\": \"Used to retrieve IVR respondent data\",\n \"2-3\": \"[Link](doc:ivr-report)\",\n \"3-0\": \"**[Call Detail Report](doc:call-detail-report)**\\n*(Most Popular)*\",\n \"3-1\": \"* Almost all applications\",\n \"3-2\": \"Used to retrieve call data\",\n \"3-3\": \"[Link](doc:call-detail-report)\",\n \"4-0\": \"**Call Analytics API**\",\n \"4-1\": \"* Call Analytics\\n* Dialog Analytics\",\n \"4-2\": \"Used to retrieve Conversation Insights and DialogAnalytics transcriptions and catagories\",\n \"4-3\": \"*(Please contact your Customer Success Manager)*\",\n \"5-0\": \"**Bid Managment API**\",\n \"5-1\": \"*Source IQ Report\",\n \"5-2\": \"Used to retrieve call extension data relating to search engine searches\",\n \"5-3\": \"[Bid Management V3](https://apidocs.dialogtech.com/docs/bid-management-api-overview-v3)\"\n },\n \"cols\": 4,\n \"rows\": 6\n}\n[/block]","excerpt":"APIs which are used to generate new phone calls utilizing DialogTech's different applications.","slug":"reporting-api-overview","type":"basic","title":"Reporting APIs"}
Reporting APIs
APIs which are used to generate new phone calls utilizing DialogTech's different applications.
DialogTech offers a variety of APIs used to retrieve reporting data collected on the DialogTech platform. Each of the different report APIs correlates to a different application within the DialogTech account.
API Endpoint
Application(s) Used
Description
Documentation
- Basic Audio Broadcast
- Smart Broadcast
Used to retrieve data relating to Voice Broadcasts
- Click-to-Call
- Click-to-FindMe
- Click-to-FindMe List
- Click-to-Virtual Receptionist
- Click-to-Voicemail
- Click-to-IVR
- Click-to-Agent
Used to retrieve data relating to Click-to activity
Call Analytics API
- Call Analytics
- Dialog Analytics
Used to retrieve Conversation Insights and DialogAnalytics transcriptions and catagories
(Please contact your Customer Success Manager)
Bid Managment API
*Source IQ Report
Used to retrieve call extension data relating to search engine searches