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Reporting APIs
APIs which are used to generate new phone calls utilizing DialogTech's different applications.
DialogTech offers a variety of APIs used to retrieve reporting data collected on the DialogTech platform. Each of the different report APIs correlates to a different application within the DialogTech account.
API Endpoint
Application(s) Used
Description
Documentation
- Basic Audio Broadcast
- Smart Broadcast
Used to retrieve data relating to Voice Broadcasts
- Click-to-Call
- Click-to-FindMe
- Click-to-FindMe List
- Click-to-Virtual Receptionist
- Click-to-Voicemail
- Click-to-IVR
- Click-to-Agent
Used to retrieve data relating to Click-to activity
Call Analytics API
- Call Analytics
- Dialog Analytics
Used to retrieve Conversation Insights and DialogAnalytics transcriptions and catagories
(Please contact your Customer Success Manager)
Bid Managment API
*Source IQ Report
Used to retrieve call extension data relating to search engine searches