{"metadata":{"image":[],"title":"","description":""},"api":{"url":"","auth":"required","params":[],"results":{"codes":[]},"settings":""},"next":{"description":"","pages":[]},"title":"Call Initiation APIs","type":"basic","slug":"call-initiation-api-overview","excerpt":"APIs which are used to generate new phone calls utilizing DialogTech's different applications.","body":"DialogTech offers a variety of APIs used to initiate new calls on the DialogTech platform. Each of the different call initiation APIs utilizes a different application within the DialogTech account.\n\n[block:parameters]\n{\n  \"data\": {\n    \"h-0\": \"API Endpoint\",\n    \"h-1\": \"Application Used\",\n    \"h-2\": \"Description\",\n    \"0-0\": \"**[Click-to-Call](doc:click-to-call)**\",\n    \"0-1\": \"Phone Routing\",\n    \"0-2\": \"Used to initiate a phone call directly between two phone numbers.\",\n    \"1-0\": \"**[Click-to-FindMe](doc:click-to-findme)**\",\n    \"1-1\": \"FindMe\",\n    \"1-2\": \"Used to initiate a phone call between one phone number and any one number from a predefined list of phone numbers.\",\n    \"2-0\": \"**[Click-to-FindMe List](doc:click-to-findme-list)**\",\n    \"2-1\": \"FindMe*\",\n    \"2-2\": \"Used to initiate a phone call between one phone number and any one number from a dynamic list of phone numbers.\",\n    \"3-0\": \"**[Click-to-Virtual Receptionist](doc:click-to-virtual-receptionist)**\",\n    \"3-1\": \"Virtual Receptionist\",\n    \"3-2\": \"Used to initiate a phone call between one phone number and a pre-configured virtual receptionist within a DialogTech account.\",\n    \"4-0\": \"**[Click-to-Voicemail](doc:click-to-voicemail)**\",\n    \"4-1\": \"Voicemail\",\n    \"4-2\": \"Used to initiate a phone call between one phone number and a pre-configured voicemail within a DialogTech account.\",\n    \"5-0\": \"**[Click-to-IVR](doc:click-to-ivr)**\",\n    \"5-1\": \"IVR\\nSurVo (Legacy)\",\n    \"5-2\": \"Used to initiate a phone call between one phone number and a pre-configured IVR within a DialogTech account. Dynamic parameters can be used to customize the IVR messaging in real-time.\",\n    \"6-0\": \"**[Click-to-Agent](doc:click-to-agent)**\",\n    \"6-1\": \"Call Distributor\",\n    \"6-2\": \"Used to initiate a phone call between one phone number, and an existing Call Distributor Agent\",\n    \"h-3\": \"Documentation\",\n    \"0-3\": \"[Link](doc:click-to-call)\",\n    \"1-3\": \"[Link](doc:click-to-findme)\",\n    \"2-3\": \"[Link](doc:click-to-findme-list)\",\n    \"4-3\": \"[Link](doc:click-to-voicemail)\",\n    \"3-3\": \"[Link](doc:click-to-virtual-receptionist)\",\n    \"6-3\": \"[Link](doc:click-to-agent)\"\n  },\n  \"cols\": 4,\n  \"rows\": 7\n}\n[/block]\n*Does not use an existing instance of the application and instead creates one ad-hoc to exist for just 1 phone call","updates":[],"order":0,"isReference":false,"hidden":false,"sync_unique":"","link_url":"","link_external":false,"_id":"558dbe324cd25f0d00b7ecce","createdAt":"2015-06-26T21:03:46.197Z","project":"558d9c32beb7c719007f6319","user":"558d70614cd25f0d00b7eba4","version":{"version":"1.0","version_clean":"1.0.0","codename":"","is_stable":true,"is_beta":false,"is_hidden":false,"is_deprecated":false,"categories":["558d9c33beb7c719007f631d","558db0bc7afc102f008ed863","558db0d07afc102f008ed864","558db3c84cd25f0d00b7ecb2","558dbace7afc102f008ed894","558dbd104cd25f0d00b7ecca","558dbd4c4cd25f0d00b7eccb","559d3e858639bd21008e90a6","55bb8ca5a8400c2d00873e70","58fdfb438fbd2819000db9eb","590829c7ade4172d006a87b8","59082a11beedcf0f00235d87","5908bd2cba2afd23007d6d12","5908d1f64f544425002b6aae","591e5e9e2c1b1f0f000fa4e5","5a283434aba91f002834ea86","5a69fe5cde745d002c936c66","5a81e6ef761cf300127317f8","5a81e7d63b1e120012bed5a1","5f6cf225ba56a40011bff62d"],"_id":"558d9c33beb7c719007f631c","createdAt":"2015-06-26T18:38:43.154Z","project":"558d9c32beb7c719007f6319","releaseDate":"2015-06-26T18:38:43.153Z","__v":20},"githubsync":"","category":{"sync":{"isSync":false,"url":""},"pages":["558dbe324cd25f0d00b7ecce","558dbe407afc102f008ed8a4","558dbe567afc102f008ed8a9","558dbe677afc102f008ed8ac","558dbe7e4cd25f0d00b7ecd0","558dbea37afc102f008ed8b2","558dbeb27afc102f008ed8b4","558dbec14cd25f0d00b7ecd2","558dbed0beb7c719007f63b4","558dbf61beb7c719007f63ba"],"title":"Call Initiation APIs","slug":"call-initiation-api","order":2,"from_sync":false,"reference":false,"_id":"558db0bc7afc102f008ed863","version":"558d9c33beb7c719007f631c","createdAt":"2015-06-26T20:06:20.813Z","project":"558d9c32beb7c719007f6319","__v":10},"parentDoc":null,"__v":239}